Customer Service Associate | WFH - Dayshift
ProgressPro Services, Inc. Cebu
Customer Service Associate will be responsible to act as a liaison between a multi-currency mobile wallet and its users through live chat, call or email. The Associate is expected to have excellent communication skills to provide satisfactory solutions to a diverse range of queries
Job Description:
- Promptly replies to email/chat from users
- Answer calls from user or make calls to users when required
- Provides a holistic solution to customer queries
- Delivers the required service level
- Accurately document customer requests
- Accurately fill out online forms/sheets
- Provides empathy to ensure customer satisfaction
Job Specification:
- Excellent verbal and written communication skills
- Has previous email/chat support and call experience or any relevant customer service experience in a BPO setting
- Proficient in using MS Office, particularly MS Excel
- Excellent problem-solving
Cebu City
With experience is an advantage
• Hospitality Management – Fresh graduates are welcome to apply
• Good communication skills
• With pleasing Personality is a must
-Customer service oriented
• Hardworking and with sense of urgency
• Willing to be trained...
Radiant BPO Services Inc.Cebu City
CUSTOMER SERVICE SPECIALIST
1Nito Tower, Lahug, Cebu City, Philippines
Employment Type: Full-time (Onsite)
Schedule: Night Shift, Monday to Friday (10:00 PM–07:00 AM)
Job Overview
The Customer Service Specialist is responsible for delivering...
STACKphCebu City
About the role
Are you looking for an exciting opportunity to kickstart your career in customer service? StaffSmart Outsourcing is currently seeking ambitious Customer Service Associates to join our dynamic team in Cebu City.
This is a full-time...