Sales Support (Freight Forwarding/Logistics) - Manila

Get 15k Signing Bonus once HIRED!

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

• Answer phone calls and respond to emails from clients
• Create potential clients in Client Intelligence and build database based on information provided
• Draft quotes; follow-up feedback on proposals generated
• Confirming bookings via email
• Review and check all order requests before processing (Order Management)
• Services existing and new customers for their sent order/s or concerns
• Ensures all order requests are processed accurately
• Establish, develop, and maintain positive business and customer relationships
• Following-up on required documents with the clients
• Coordinate sales effort with team members and other departments
• Any other tasks that may be assigned by the client/Team Leader

• At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement
• Must have high level of attention to detail and accuracy
• Excellent English skills in both written and oral
• Ability to cope with repetitive or continuous support queries
• Solid computer skills with the ability to learn new systems quickly
• With positive attitude towards difficult situation
• Willing to work in Ortigas or Cubao
• Can start ASAP and amenable to morning and weekend schedules