Head of Delivery (Creative Production)
About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale.Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.For more information, visit WPP.com.
What does Head of Delivery do at WPP Production?
Our client is one of the world's most recognised brands. A global technology company who consistently delivers innovation combined with beautiful design. Our Hub Head of Delivery will have overall responsibility for all output, overseeing Production for global teams across multiple disciplines.Strong technical knowledge will enable you to succeed as you will deliver quality at scale and build a positive, inclusive environment where individuals can thrive and do their best work.
In a fast-paced environment, the Hub Head of Delivery will be calm and adept at reacting quickly tochanging needs. Working closely with Global Delivery Leadership teams including SMEs, Production Directors and Operations to deliver excellence.Projects will range in scale and complexity - ability to adapt to these requirements is essential to our success.
Responsibilities- Overall responsibility for the successful delivery of all output from the Hub, delivering the best quality production at every stage.
- Leadership - lead, train and motivate Hub delivery teams to ensure output is inline with industry standards
- Communication - Senior stakeholder contact for GEO delivery teams, responsible for relationship health between Hub and GEO studios
- Resourcing - ensure resourcing requirements are inline with delivery needs whilst driving productivity and Ensure resource is future facing and able to adapt to short and long term needs
- Alignment - drive consistency in all production processes, promoting cross-training and utilisation
- Planning - expert resourcing against scope requirements, ensuring the right talent for the job
- Optimisation - proactively drive production efficiency inline within our business needs, ensuring SLAs and KPls are continuously achieved. Partner with SMEs and Production Leadership to drive improvements and deliver optimisation.
- Innovation - implement and deliver global innovation programs at Hub delivery level
- Reporting - Working with the Hub Operations Lead and wider teams using data and insight to drive improvements and efficiencies
- Solutions focused - Communicate clearly with internal stakeholders on recommendations and solutions as part of planning, briefing and overall Understand priorities and define viable approaches to deliver against these, removing barriers and finding solutions
- Risk Management - Identify and mitigate risk. Directly intervene and manage the recovery plan whenever required
- Strong leadership skills, managing a studio team servicing multiple stakeholders
- Extensive studio production experience producing localized campaigns
- In-depth technical knowledge of print, colour retouching, and digital artwork production processes and best practices using Adobe suite
- Knowledge of image and production-specific needs for image reproduction; including website builds, HTML, POS, Motion Graphics and email marketing
- Flexible, creative, solution-oriented individual with extensive experience in campaign delivery
- Experience building and delivering effective training programs
- Able to use metrics, data and insights to drive efficiency and best practice
- Hiring manager experience. Able to brief recruitment partners and identify the best talent in market
- Excellent communication skills, written and verbal
- Attention to detail, analytical thinking ability and passion for the work are essential
- A hands-on, can-do approach to solving problems
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Why work here:At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry.
You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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