Spanish Bilingual Customer Service Representative
JOIN MODER PHILIPPINES!
Be part of a global, tech‑forward leader powering the future of financial services.
Moder was founded in December 2020 with one mission:- To positively impact the financial health of companies using top talent, workflow best practices, and progressive technology.
We are a tech‑forward outsourcing company supporting the US mortgage, insurance, and banking industries. Whether through end‑to‑end outsourcing or specialized component‑based solutions, we partner with clients to elevate operations and deliver world‑class customer experiences.
Backed by industry experts from both client and provider sides, Moder has grown into a trusted global solutions powerhouse with teams across the US, India, LATAM, and the Philippines, proudly supporting 50+ international clients.- Awards & Accreditations
Moder continues to gain global recognition for innovation and leadership:
- Great Place to Work 2026
- HR Excellence Awards 2025
- HousingWire Insiders Award 2025
- Woman of Influence 2025
- Rising Stars Award 2025
- Mortgage Point Tech Excellence Award 2025
- HW Tech100 Award 2025
- Leadership Award for Professional Excellence 2025
- Tech Trendsetters Award 2024
Moder Philippines
Now with 3 growing sites and 1,500+ employees, located in:- Alabang, Manila
- JDN Square, Mandaue City
- 1Nito Tower, Cebu City
Spanish Bilingual Customer Service Representative
Location: Cebu (Onsite) & Alabang (Onsite)Language Requirement: Fluent in Spanish & English
Job Description
We are looking for fluent Spanish Bilingual speakers to join our team as a Customer Service Representative. You will handle customer inquiries, provide accurate information, and deliver excellent service in both Spanish and English across voice and/or non-voice channels.
Qualifications- Fluent in Spanish (spoken and written)
- At least 1–2 years of BPO / Customer Service experience (preferred)
- Strong communication and comprehension skills
- Willing to work onsite and on shifting schedules
- Basic computer skills and ability to navigate multiple systems
- Customer-focused and solution-oriented mindset
- Handle customer inquiries via phone, chat, or email
- Resolve customer concerns effectively and professionally
- Provide accurate information about products or services
- Document interactions and follow company procedures
- Ensure high-quality customer experience at all times
What We Offer
Work‑Life Balance
✔ Fixed weekends off for all employees
Compensation & Benefits- Salary Package: Negotiable
- HMO Day 1 (including dependents) – up to ₱200,000 coverage
- Performance‑based incentives
- Comprehensive training & career development
- Opportunities for growth
- Dynamic and supportive work environment
- Monthly Engagement Activities
- Year‑End Party
- Quarterly Employee Recognition Awards
How to Apply
Click “Apply Now” and start your Moder journey today!Don’t miss the opportunity to grow your career in the financial services industry.