HR Timekeeper (AU Offshore, Office-based)

Contract Duration: 3 months

This is a temporary onsite role intended to provide operational support during a peak business period.

Key Responsibilities:

• Monitor and maintain accurate employee attendance and timekeeping records on a daily basis.
• Review, validate, and reconcile employee timesheets prior to payroll processing.
• Manage and resolve timekeeping-related tickets submitted by employees through the company's ticketing system within the agreed SLA.
• Investigate attendance discrepancies, including missing logs, late clock-ins/outs, undertime, overtime, and leave-related concerns.
• Coordinate with employees, Team Leaders, HR Business Partners, and Payroll to resolve attendance issues promptly.
• Process attendance adjustments and ensure all supporting documents and approvals are complete.
• Track unresolved timekeeping issues and follow up with the appropriate stakeholders until closure.
• Generate daily, weekly, and monthly attendance and exception reports.
• Ensure compliance with company policies, payroll deadlines, and labor regulations.
• Maintain confidentiality of employee attendance and payroll-related information.
• Provide timely support and guidance to employees regarding attendance and timekeeping inquiries.
• Perform other administrative and payroll support tasks as assigned.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field.
• At least 1 year of experience in timekeeping, payroll administration, HR operations, or a shared services environment.
• Experience handling employee tickets through a ticketing platform is an advantage.
• Proficient in Microsoft Excel, including formulas, lookups, filtering, and data validation.
• Experience using HRIS, payroll, or workforce management systems is highly preferred.
• Strong attention to detail with excellent organizational and analytical skills.
• Effective communication and customer service skills.
• Ability to work in a fast-paced environment while meeting payroll deadlines.
• Willing to work 100% onsite for the duration of the 3-month fixed-term contract

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.