Client Services Coordinator | Call Support | Hybrid | Makati | PHP28K

Earn Up to PHP 28K Providing Professional Client and Administrative Support

Build a long-term global career with Emapta and enjoy a Top 1% employee experience designed for Top 1% talent.

Job Overview

Work setup: Hybrid, Makati (with onsite training)

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Hybrid work arrangement
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati)
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• Bachelor's degree in any field is required
• Minimum of 6 months to 1 year of relevant experience in customer service, client support, coordination, or administrative roles
• Background supporting financial, transactional, or account-related processes is an advantage
• Experience handling inbound and outbound calls in a professional environment
• Strong administrative, organizational, and customer service skills
• Excellent English verbal and written communication skills
• Must be able to consistently report onsite within the required commute time
• Detail-oriented with the ability to multitask and work efficiently in a fast-paced environment

• Track assigned tasks and provide regular progress updates to ensure timely completion.
• Communicate with clients, external contacts, and stakeholders to gather information and coordinate requests.
• Provide administrative support to the Director, including calendar management, task coordination, and report preparation.
• Handle inbound and outbound calls, emails, and other communications professionally (non-sales).
• Conduct research and compile information to support operational and administrative activities.
• Maintain accurate records, perform data entry, and update internal systems and databases.
• Prepare and organize documents, reports, forms, and spreadsheets.
• Provide general administrative, operational, and ad hoc support as needed.

Join the Top 1% Talent. A better career. A better life.

Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!