Operations Supervisor (TL - BPO) Billing | Start ASAP
Arrk Freight and Logistics Cebu Full-time
Operations Supervisor
- Cebu City / Mandaue City | Onsite | Night Shift
- What You’ll Do:
- Lead and support a team of financial & billing specialists
- Monitor performance and ensure targets are met
- Handle escalations and guide resolutions
- Oversee billing accuracy and key processes
- Coach team members and drive continuous improvement
✅ What We’re Looking For:
- 2+ years Team Lead experience in BPO
- Background in financial services or banking
- With billing experience
- Strong communication and leadership skills
- Open to onsite work (Cebu/Mandaue) and night shift
- What You’ll Get:
- Competitive salary + incentives
- HMO coverage
- Career growth and training opportunities
- Supportive and collaborative team culture
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