Front Desk Receptionist, Makati City
Makati Full-time
JOB ALERT*
> FRONT DESK RECEPTIONIST (Makati City)
A Beauty Clinic looking for a friendly, professional, and customer-oriented Front Desk Receptionist to be the first point of contact for clients at our beauty clinic. This role requires excellent communication skills, a positive attitude, and the ability to manage multiple tasks in a fast-paced environment.The ideal candidate will ensure that every client has a welcoming and smooth experience from the moment they arrive.
Key Responsibilities:> Welcome clients as they arrive, check them in, and ensure a smooth transition to their scheduled appointments. Provide information about treatments, services, and promotions.
> Manage appointment bookings, cancellations, and rescheduling for clients. Ensure accurate documentation and clear communication of appointments to the clinic’s service providers.
> Answer phone calls, respond to inquiries, and address client concerns in a timely and professional manner. Handle email correspondence related to appointments and clinic services.
> Maintain accurate client records, including treatment history, preferences, and personal details in the clinic's system.
> Process client payments for services, products, and packages. Handle transactions accurately and ensure proper documentation of financial records.
> Collect client feedback after treatments and address any concerns or issues promptly to maintain a high level of customer satisfaction.
> Assist clients with purchasing retail products, answer questions about products, and provide recommendations based on their needs.
> Ensure the front desk area is clean, organized, and welcoming. Monitor and maintain stock levels for retail products and office supplies.
> Provide administrative support to other clinic staff as needed, including assisting with appointment coordination, client management, and general operations.
Qualifications:> Minimum of 1 year of experience in a receptionist or customer service role, preferably in a beauty, wellness, or healthcare setting.
> Strong verbal communication and interpersonal skills
> Excellent customer service and problem-solving abilities
> Proficient in Microsoft Office Suite (Word, Excel, Outlook)
> Familiarity with scheduling software or clinic management systems
> Basic knowledge of beauty treatments and products
> Friendly and approachable with a professional demeanor
> Ability to multitask and stay organized in a fast-paced environment
> Positive attitude and team-oriented mindset
> Strong attention to detail and accuracy
> Ability to handle client concerns with tact and diplomacy
> Filipino Resident in the Philippines
Work Schedule: 6 Days/ Week (1 day-off), 10:00AM-5:00PM / 7:00PMWork Location: Makati City (ONSITE Work)
The Grand Excelsior Hotels Philippines Inc.Pasay, 2 km from Makati
Description:
The Receptionist is the first point of contact for clients, visitors, and staff. This position involves managing the front desk, handling communications, providing administrative support, and ensuring smooth daily operations.
A receptionist must...
Eurofragance Philippines IncParañaque, 7 km from Makati
Graduate of any businessrelated course.
• At least one (1) year of work experience in the same industry.
• At least one (1) year of basic knowledge in human resources as an HR Generalist.
• Proven experience as a receptionist, front office representative...
EMAPTAMakati
Balance That Respects Your Time, Inside and Out
In the world of healthcare, first impressions matter. Bring empathy, accuracy, and professionalism to every patient call in this rewarding front-desk role. This role is designed for healthcare...