Membership Manager - Manila

• Manage and maintain the membership database to ensure accuracy and efficiency.
• Collaborate with marketing teams to create campaigns that enhance membership engagement.
• Analyze membership data to identify trends and opportunities for improvement.
• Address customer inquiries and concerns related to membership services.
• Oversee the development of membership benefits to improve customer retention.
• Provide leadership and training to team members handling membership operations.
• Monitor key performance indicators and prepare regular membership performance reports.

Opportunities for Career Advancement and Skill DevelopmentInnovation and Fast-Paced Learning Environment

A successful Membership Manager should have:

• A strong background in the retail industry or related field.
• Proven experience in managing customer membership programs.
• Excellent analytical skills to interpret and utilize membership data effectively.
• Strong communication and interpersonal skills for customer engagement.
• Leadership qualities to guide and motivate a team.
• A results-driven approach with a focus on customer satisfaction.

This opportunity is with a well-established large organization in the retail industry known for providing high-quality products and exceptional customer service. The company operates across multiple locations and prioritizes innovation in its offerings.

• Opportunities for professional growth within the retail industry.
• Comprehensive benefits package.
• Supportive working environment in a large organization.

If you're ready to make an impact as a Membership Manager, we encourage you to apply today!