Zone Supervisor

GENERAL RESPONSIBILITIES

The Zone Supervisor acts as a primary point of contact for facility-related issues within their assigned zone, providing responsive and proactive service.

MINIMUM REQUIREMENTS

Related Work Experience: Proven experience in facilities maintenance or a related field.

• Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.
• Ability to read and interpret technical manuals and blueprints.
• Knowledge of safety regulations and building codes.

• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.

DUTIES AND RESPONSIBILITIES

• Managing the day-to-day operations of all facilities within their designated zone.
• Ensuring all building systems (HVAC, electrical, plumbing) are functioning efficiently.
• Supervising local maintenance technicians, housekeeping staff, building caretakers, and outsourced service providers.

• Implementing and overseeing preventative maintenance schedules.
• Coordinating and supervising maintenance and repair work.
• Ensuring timely response to maintenance requests and emergency repairs.
• Potentially managing a localized maintenance budget.

• Serving as the primary point of contact for facility-related issues for employees or tenants.
• Responding to inquiries and resolving problems related to building services.
• Communicating effectively with occupants regarding facility operations and any security or safety updates.

• Implementing and enforcing company security policies and procedures. This includes access control, visitor management, and alarm systems within their zone.
• Liaising with the company's central security team and any outsourced security personnel assigned to their zone.
• Monitoring security systems (CCTV, access control) within their zone and reporting any malfunctions or breaches.
• Conducting regular security assessments and identifying potential vulnerabilities within their zone.
• Ensuring proper key management and access card administration for their zone.

• Ensuring compliance with local and national health, safety, and environmental regulations, including fire safety standards. Familiarity with specific regulations in their assigned zone is crucial.
• Implementing and monitoring safety protocols, including emergency evacuation plans, fire safety procedures, and first aid provisions within their zone.
• Conducting regular safety inspections and risk assessments to identify and mitigate potential hazards within their zone.
• Coordinating fire drills and other safety training for occupants within their zone.
• Ensuring that safety equipment (fire extinguishers, first aid kits) is readily accessible and properly maintained within their zone.

• Assisting with space planning and allocation.
• Overseeing minor renovation or refurbishment projects, ensuring they adhere to safety standards.

• Monitoring and controlling operational expenses

• Maintaining records of maintenance activities, inspections, operational issues, security incidents, and safety reports within their zone.
• Providing regular reports on the status of facilities operations, security, and safety within their zone.