Vendor and Partner Management Expert (ST Telemedia Global Data Centre...
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description
The vendor management expert is responsible for managing the company's relationships with partners and vendors. This includes identifying, onboarding, and developing new vendors, maintaining and enhancing existing relationships, and overseeing the accreditation process.The role also involves strategic alignment of partnerships, optimization of vendor performance, and leadership in collaborative efforts to achieve the company's strategic objectives, especially in enhancing IT infrastructure, data centre, and telecommunications services.
DUTIES AND RESPONSIBILITIES: Vendor Management: Lead the development and maintenance of strategic relationships with key vendors, ensuring alignment with the company’s strategic goals. Vendor Identification and Onboarding: Research, identify, and evaluate potential partners and vendors based on the company's strategic goals and needs.Lead the onboarding process for new partners and vendors, including agreement execution, and setup in internal systems.
Accreditation: Develop and maintain the company's vendor accreditation program. Define and communicate accreditation requirements and standards to vendors. Conduct accreditation assessments and audits to ensure compliance.
Manage the accreditation renewal process. Performance and Strategy Alignment: Develop and implement performance metrics and KPIs for evaluating vendor effectiveness, aligning vendor contributions with strategic objectives. Work with partners and vendors to identify opportunities for improvement and growth.
Develop and implement strategies to optimize partner and vendor performance. Relationship and Escalation Management: Develop and maintain strong relationships with partners and vendors through regular communication, performance reviews, and issue resolution.Facilitate communication and collaboration between partners/vendors and internal teams.
Monitor and evaluate partner/vendor performance against established metrics and SLAs. Identify and address performance issues or risks proactively. Issue management: validates concerns/complaints raised by proponents vs vendors.
Facilitates and monitors resolution issues Risk Management: Lead the identification and mitigation of risks associated with vendor relationships and operational activities, safeguarding company interests. Cross-functional Team Leadership: Collaborate with various departments to ensure that vendor services and operational activities meet strategic and operational needs.Market and Industry Leadership: Maintain a proactive stance on market trends and industry developments to identify opportunities for new vendor partnerships or enhancements to existing relationships.
Reporting: Regularly report on vendor performance metrics, operational effectiveness, and strategic alignment to the management and relevant stakeholders. REQUIREMENTS: Bachelor's degree in Business Administration, Bachelor of Science in Engineering, Supply Chain Management, or a related field.Certification in partner/vendor management, procurement, or supply chain management.
Minimum of 5 years of experience in a leadership role managing vendor relationships, vendor management, accreditation processes and standards, vendor issue resolution, procurement, or a related role preferably in the data centre, telecommunications, or IT infrastructure sectors.Proven track record of successful partnership and vendor management Strong leadership skills with the ability to manage and develop a high-performing team. Excellent communication, negotiation, and interpersonal skills.
Analytical and strategic thinking abilities, with a focus on operational excellence and risk management. Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of
Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of
Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices.
We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s
New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.
Purpose In everything we do, we treat people right to create a Globe of Good.
Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission
We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.