Mortgage Broker Assistant | Work from Home

apartmentCloudstaff placeManila scheduleFull-time calendar_month 

We’re Hiring: Mortgage Broker assistant!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a new Mortgage Broker assistant to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually.

Attach this together with your updated CV to become a priority applicant!

Role: Mortgage Broker assistant
Work Arrangement: Work from Home
Location: Angeles (Pampanga), Mabalacat, Ortigas, Makati, Cebu, Davao, Bacolod

Schedule: Morning Shift

Job Description:

We are looking for a Mortgage Support Specialist with experience in the Australian mortgage industry. The role will focus on providing end-to-end administrative and client support to brokers, ensuring smooth processing of loan applications from submission to settlement.

Key responsibilities:

  • Preparing and managing mortgage application documents
  • Liaising with clients, lenders, and brokers
  • Following up on loan status and outstanding requirements
  • Data entry and CRM management
  • Ensuring compliance with Australian mortgage regulations and processes
  • Supporting brokers with day-to-day admin tasks

Qualification and requirements:

  • At least 2–3 years experience in the Australian mortgage industry
  • Strong understanding of AU mortgage processes (application to settlement)
  • Experience working with brokers or lending institutions
  • Familiarity with CRM systems and mortgage platforms
  • Strong communication skills (written and verbal)
  • High attention to detail and ability to manage multiple tasks

Non-negotiable skills & requirements:

  • Minimum 2–3 years Australian mortgage industry experience
  • Hands-on experience in mortgage processing or broker support

Perks & Benefits (Work From Home):

  • Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
  • Flexible leave credits which may be used for vacation, emergency and sick leaves
  • Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
  • Endless opportunities for career advancement
  • Annual Performance Review with Salary Increase
  • We set you up for success with a company-provided PC/Laptop and fiber internet connection
  • Tech-on-wheels Support
  • Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
  • International career growth and connections
  • Unlimited cash incentives for hired referrals
  • Mental Wellness Employee Assistance program through Lifeworks
  • In-house psychiatrist available to support employees' well-being
  • Become part of the Employee Share Units program
  • Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?
  • Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
  • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
  • Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

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