Call center agent
Cebu
Job Description
Posted on 5 May 2025- Answers and initiates a variety of real-time inbound and outbound voice and non- voice based services.
- Verifies and updates customer information, responds to queries and resolves issues.
- Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
- Accurately document and update records and databases in accordance with prescribed formats and required systems.
- Provides transaction processing support to clients.
- Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions
- At least 18 years old and have excellent English communication skills
- Must have completed high school or senior high school
- Customer service, collections or sales experience in a call center industry is preferred but not required
- Have working knowledge of computers and the Internet, and able to type at least 35-40 words per minute
- Can successfully communicate with customers to gather information and learn about their needs and expectations
- Collaborate with others to ensure the customer issues are resolved
Work location
CEBU CITY (CAPITAL), CEBU
Remarks
No additional remarks
Apply now
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With or without BPO/call center experience.
Work location
CITY OF TALISAY, NEGROS OCCIDENTAL
Remarks
No additional remarks
Apply now...
Work Avenue And Business Solutions IncorporatedCebu City
About the role
We are seeking enthusiastic and customer-focused individuals to join our thriving call centre team in Cebu City, Cebu as full-time Call Centre Agents. In this role, you will be the friendly voice representing our company, providing...