Executive Assistant (Remote)

Join our team as an Executive Assistant! We're seeking a proactive, detail-oriented individual with experience in digital marketing, administrative support, and bookkeeping. In this role, you'll manage daily operations, oversee calendars from planning to execution, and help ensure everything runs efficiently.

If you're organized, proactive, and eager to make a meaningful impact, we'd love to hear from you!

About the Role

You will play a critical role in helping the business run efficiently by managing priorities, streamlining workflows, and supporting day-to-day operations.

Key Responsibilities:

1. Inbox & Communication Management

• Manage and triage multiple inboxes
• Prioritise and respond to emails where appropriate
• Ensure all communication is handled and followed up
• Fully manage the Director's calendar, including scheduling, rescheduling, and protecting focus time
• Coordinate communication with suppliers, including follow-ups, order tracking, and issue resolution

1. Calendar & Time Management

• Manage the Director's calendar, scheduling and rescheduling meetings
• Protect focus time and ensure preparedness for all commitments
• Handle urgent staffing issues, including roster changes and staff coordination when required (weekend cover)

1. Supplier & Admin Support

• Handle supplier communication, order tracking, and issue resolution
• Assist with administrative and operational tasks
• Input and organise financial data

1. Reporting & Finance Support

• Prepare weekly reports (sales, inventory, staff costs, etc.)
• Assist with invoice tracking and financial data organisation
• Prepare weekly reports on sales, inventory, staff costs, and key business metrics

1. HR & Recruitment Support

• Post job ads and manage applications
• Coordinate interviews and onboarding processes
• Maintain staff records and project coordination
• Ensures projects move forward without delay

1. Executive & Personal Support

• Manage bookings, appointments, and logistics
• Handle day-to-day administrative tasks

1. On-Call Support

• Handle urgent staffing issues when required
• Coordinate last-minute roster changes

• Proven experience supporting a senior leader or managing operations in a fast-paced business
• Strong written and spoken English communication skills
• Excellent organisational skills and attention to detail
• Ability to prioritise and work independently
• Proactive, accountable, and solution-focused mindset
• Ability to manage competing priorities and keep multiple workflows moving
• Comfortable working remotely and managing multiple tasks independently

• Experience in retail or eCommerce
• Familiarity with tools such as Google Workspace, Shopify, Xero, Cin7, Gorgias, Deputy, WhatsApp or similar systems

• The Director's inbox and calendar are fully managed
• Tasks and projects are completed without constant follow-up
• Communication is clear, organised, and efficient
• Operations run smoothly with minimal supervision

• Work directly with business leadership
• Be part of a growing and dynamic company
• Opportunity to grow into operations or leadership roles
• Fully remote setup

If you're someone who takes ownership, thrives in a fast-paced environment, and enjoys keeping things running smoothly—we'd love to hear from you.

A stable internet connection and a working laptop/desktop at home is a MUST