Process Analyst

Job brief

We are looking for a responsible Process Analyst to perform a variety of administrative and clerical tasks to ensure the efficient and smooth day-to-day operation of the office. Duties include answering general inquiries via calls and emails.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Office such as Outlook and Excel. A great attention to details is needed to ensure that tasks are delivered accurately and on time.

Reports to the POC, Operations Lead, or the General Manager

• Answer and direct phone calls
• Sort and organize emails
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Maintain contact lists
• Provide general support to the client
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Qualifications:

• Proven experience as an Administrative Assistant, Virtual or Office Admin Assistant is a plus
• Knowledge of office management systems and procedures
• Can work with a team
• Proficient in MS Office (Particularly MS Excel and MS Outlook)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High school degree holder
• Willing to work in Bacolod City