Learning and Development Officer - Muntinlupa
Shakey's Pizza Muntinlupa Full-time
- People Development
- Assist in conducting Learning Needs Analysis for Operations and Support Groups.
- Facilitate and deliver training programs, including:
- Basic Orientation for New Employees (BONE)
- Culture Programs (OD Curriculum-based)
- Restaurant Staff Development Program (RSDP 1 & 2)
- Management Development Program (MDP 1 & 2)
- Other special programs as required.
- Manage end-to-end coordination of training (pre-program, during program, and post-program), including reporting of results.
- Monitor and evaluate hands-on and on-the-job training of personnel.
- Track training needs of assigned employees and ensure timely development support.
- New Product Training
- Prepare and design training materials for new product launches in coordination with the PDT Team.
- Conduct new product orientations and training sessions for restaurant personnel.
- Monitor adherence to standards for new products in collaboration with the QSCH Department and PDT Team.
- Training Systems and Compliance
- Implement and ensure compliance with training systems and program guidelines (RSDP, MDP, and Technical Operations Training).
- Provide inputs and recommendations for designing or redesigning training modules and systems.
- Conduct regular audits to observe training effectiveness and compliance with HR and training standards.
- Support the development of QSCH standards and training innovations for operational excellence.
- Bachelor’s degree in Human Resources, Education, Psychology, Business, or related field.
- At least 2–4 years of experience in training, learning and development, or organizational development.
- Strong facilitation and presentation skills.
- Ability to design, implement, and evaluate training programs.
- Knowledge of training systems, instructional design, and evaluation methods.
- Excellent communication, coordination, and interpersonal skills.
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