Call center agent
Iloilo
Job Description
Posted on 4 May 2026Job Description
You will be responsible for handling inbound and/or outbound customer calls, email, or chat in a professional and efficient manner. They provide information, support, or assistance regarding products, services, or account-related inquiries. Agents must maintain a positive and helpful attitude, resolve customer concerns, and ensure a high level of customer satisfaction.
Key Responsibilities- Close sales and meet sales goals and/or productivity goals in accordance with development plan (daily, weekly, and/or monthly)
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Must be at least 18 years old
- Non-Student (College Undergrad or College Graduate)
- Must be customer-oriented and willing to assist customer orders
- Must be willing and physically & cognitively able to work at night
- Must be willing to be assigned during weekends
- Above-average English communication skills
Work location
ILOILO CITY (CAPITAL), ILOILO
Remarks
No additional remarks
Apply now
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