Senior Reporting Analyst – Monitoring & Dashboards - Quezon City
Clicktek Consulting Inc Quezon City Full-time
About the Role
Clicktek Consulting Inc. needs a Senior Reporting Analyst to own the metric‑to‑dashboard journey for a booking platform. You will collect service telemetry, craft PromQL queries, build Grafana views, and surface data stories that guide both engineers and executives.The focus is half DevOps observability, half analytics & reporting—perfect for a data‑savvy engineer who loves visualising live operations.
Key Responsibilities
Metric Curation- Define latency, throughput, error, and cost KPIs across Go XML services, CTG calls, and mainframe MSUs.
- Instrument Go and Java components with Prometheus client libraries; create custom exporters for CTG and CICS stats.
- Craft Grafana dashboards with templating, drill‑downs, and role‑based access.
- Write advanced PromQL recording rules and alerts, routing notifications to PagerDuty or Opsgenie.
- Use SQL (PostgreSQL, Redshift, Athena) to enrich metrics with business dimensions—cruise line, itinerary, region.
- Run ad‑hoc analyses to detect booking anomalies or capacity issues; summarise findings in executive‑friendly reports.
- Correlate Prometheus data with Dynatrace, Splunk logs, and SMF/RMF mainframe counters to pinpoint bottlenecks.
- Recommend scaling or optimisation actions based on trend analysis.
- Manage Prometheus retention and federation strategies (Cortex, Thanos).
- Document dashboards, PromQL conventions, and onboarding guides for future analysts.
- 5 + years in monitoring or analytics roles supporting high‑volume APIs or transaction systems.
- Expert Prometheus administration and fluent PromQL query writing.
- Proven Grafana dashboard creation—including alerts and data‑source blending.
- Strong SQL skills; able to join time‑series and relational data for deep dives.
- Experience instrumenting Go or Java apps; working knowledge of REST metrics endpoints.
- Scripting in Python or Bash for exporter automation and data wrangling.
- Clear English communication; comfortable presenting insights to US‑based stakeholders.
- Familiarity with mainframe performance records (SMF, RMF) and MSU cost analysis.
- Exposure to log stacks (ELK or Splunk) and distributed tracing (Jaeger, Tempo).
- Grafana Cloud, Loki, or OpenTelemetry experience.
- Background in travel or reservation‑system analytics.
Advanced EnergyQuezon City
Position Summary:
The HR Reporting Analyst role within AEI’s HR Technology & Analytics team will produce ongoing regular reporting, generate business insight, and help draw conclusions and recommendations about AEI’s business using AEI’s HR data...
Quezon City
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
PROJECT NAME: Product Operations
POSITION TITLE: Measurement and Report Analyst
WORK SETUP: Return to Office
OVERALL PURPOSE...
Clicktek Consulting IncManila, 10 km from Quezon City
About the Role
Clicktek Consulting Inc. needs a Senior Reporting Analyst to own the metric‑to‑dashboard journey for a booking platform. You will collect service telemetry, craft PromQL queries, build Grafana views, and surface data stories...