Billing Specialist | US Shift | Healthcare

They ensure that the numerous services that they offer continue to evolve with their clients' needs and the demands of developing technologies and standards.

As a Healthcare Billing Specialist you'll need to have experience in patient billing inquiries, payment-related concerns, and patient account support functions.

This is a full-time role, on a US shift, and on a Work in the office set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

• Perform inbound and outbound calls to/from patients, insurance representatives, and onsite counterparts, as well as doctors' and law offices, when applicable.
• Part of the task is to handle patient calls for the AFC Urgent Care.
• Update the billing system with pertinent patient information coming from patients and other authorized entities.
• Be able to work off existing billing software (GVT, TRIZETTO, and other tools required to complete the task at hand) and bill cases as well as follow-up accounts receivables, and prepare patient invoices as needed.
• Post payments made by patients or by their representatives through the company's online payment portal partner -- electronic and/or mailed payments.
• Comply and execute ad hoc tasks assigned by the direct supervisor/manager and/or onshore billing manager.
• Be able to correct erroneous billing information, such as bill/remit codes, bill charges, and the like
• Be able to meet minimum target metrics and provide an excellent customer experience to all patients, doctors, and its partner insurances.

QUALIFICATIONS: With BPO experience of at least 1 year in a healthcare account

Familiarity with most healthcare insurance tools is a plus