Customer Service Representative (Medical Allied Graduate)l PCC PNB Ayala

Customer Care Representative

We are in need of a Customer Care Representative (CCR) to support our Primary Care team by serving as the first patient contact, ensuring great service, assisting physicians, and supporting daily clinic processes.

• Welcome and assist patients at the front desk
• Verify patient details and HMO coverage
• Record vital signs and prepare patients for consultation
• Perform ECGs and endorse results to the physician
• Assist with scheduling, inquiries, and documentation
• Submit daily reports and maintain clinic supplies
• Support doctors during consultations and patient care
• Address patient feedback and follow clinic protocols

• Graduate of any medical-allied course (BS Nursing preferred)
• Basic First Aid certification is an advantage
• Experience in clinic operations is preferred
• Strong communication and customer service skills
• Computer literate, detail-oriented, and able to multitask
• Willing to work on rotational shifts (5 days a week, with varying rest days)

• Up to 15th Month Pay
• Quarterly Rice Subsidy
• Medicine Benefit
• HMO Coverage
• Life Insurance
• Convertible Leave Credits

Note: If you have already submitted previously, there is no need to reapply.

Join us and be part of a team that makes a difference in everyday healthcare.