[ref. k1833824] Customer Service Associate (Insurance Account) | Accenture Alabang

If you're interested in applying for this role, feel free to walk in to our career hub Monday through Friday (excluding holidays) from 9 AM to 4 PM at:

• Mandaluyong City: Ground Floor Cybergate 1, Boni, Mandaluyong City
• Quezon City: 3rd Floor Gateway Mall, Cubao, Quezon City

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate (Insurance) role.

About the Role: As a Customer Service Associate (Insurance), you will be performing the following tasks on a daily:

• Review completeness and compliance of all documents received.
• Verify accuracy of agent and license information.
• Analyze information to determine proper handling of work.
• Encode agent, license and commission information in the system accurately.
• Update existing agent record in the system, if needed.
• Create and post correspondences, if needed.
• Identify the next process based on the workflow and create necessary transactions.
• Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduate and under graduate with relevant work experience
• Must have 1 year of experience in financial/healthcare/insurance accounts
• Proficient in Microsoft applications
• Must be willing to work full time onsite in Alabang, Muntinlupa City
• Must be flexible with shifts

What’s in it for you? Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities
• Terms and conditions apply