Retail Operations Supervisor

placeMuntinlupa scheduleFull-time calendar_month 

ABOUT US:

Konvy, Thailand's largest vertical beauty conglomerate, is expanding its success in the Philippines. We are

seeking a Retail Operations Supervisor to join our pioneer team. In this role, you will oversee daily store

operations, including opening and closing procedures, cashiering, inventory management, and

monitoring sales performance.

DUTIES AND RESPONSIBILITIES:

  • Organize and assign daily work schedules to store staff, ensuring adequate shift coverage and
efficient task delegation.
  • Lead day-to-day store operations, including opening and closing procedures, cashiering, and
addressing customer concerns.
  • Monitor daily and weekly store sales performance; support sales targets by motivating the team
and assisting in upselling or in-store promotions.
  • Oversee inventory levels; monitor fast- and slow-moving items, and coordinate timely
replenishment to avoid stockouts or overstocking.
  • Conduct regular stock checks and ensure accuracy in inventory records, tagging, and product

displays.

QUALIFICATIONS:

Must-Haves:

  • Education: Bachelor’s degree in business or any related discipline.
  • At least 3 years of supervisory experience in retail store operations, preferably in FMCG, beauty,
or wellness sectors.
  • Knowledgeable in visual merchandising, proper product display standards, accurate stock

receiving and transfer documentation, as well as basic cash handling and end-of-day

reconciliation procedures.
  • Technical Proficiency: Advanced skills in Microsoft Excel and Google Workspace for data

analysis, spreadsheet management, and report generation.

Nice-to-Haves:

  • Experience in store setup and layout planning
  • Previous experience conducting staff training and onboarding
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