Retail Supervisor - Muntinlupa

apartmentConcepcion Business Services, Inc. placeMuntinlupa scheduleFull-time calendar_month 
The Retail Head Supervisor is a key leadership role responsible for the overall success of the company's retail stores and pop-up shops. This function goes beyond day-to-day retail operations, focusing on strategic planning, sales performance, visual merchandising excellence, and ensuring a consistent brand experience across all locations.

The Retail Head Supervisor will drive sales, manage store teams, and collaborate with cross-functional teams to maximize profitability and brand visibility.

Responsibilities:

  • Strategic Leadership & Sales Performance:

○ Develop and implement strategies to achieve sales targets and maximize profitability across retail stores and pop-up shops.

○ Analyze sales data, identify trends, and implement action plans to improve performance.

○ Set sales goals, monitor progress, and provide guidance and support to store teams.

○ Identify opportunities for new pop-up shop locations and evaluate their potential ROI.

○ Develop strategies to optimize the performance of pop-up shops, considering their unique nature and objectives.
  • Store Management & Team Leadership:

○ Oversee the operations of retail stores and pop-up shops, ensuring compliance with company policies and procedures.

○ Recruit, train, and manage store managers and staff, fostering a positive and productive work environment.

○ Conduct regular store visits to assess performance, provide feedback, and ensure adherence to brand standards.

○ Address and resolve customer issues in a timely and professional manner.
  • Visual Merchandising & Brand Experience:

○ Ensure consistent and compelling visual merchandising across all retail stores and pop-up shops, adhering to brand guidelines.

○ Develop and implement visual merchandising strategies to enhance the customer experience and drive sales.

○ Maintain a strong understanding of the brand's aesthetic and ensure it is reflected in all store displays and layouts.

○ Adapt visual merchandising strategies for pop-up shops to maximize their impact and create a unique brand experience.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 3-5 years of experience in retail management, with experience in managing multiple locations.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent organizational and time-management skills.
  • Ability to analyze data, identify trends, and develop action plans.
  • Strong understanding of visual merchandising principles and techniques.
  • Ability to work independently and as part of a team.
  • Experience in managing pop-up shops or temporary retail spaces is highly desirable.
  • Knowledge of the local retail market and consumer trends.

Skills:

  • Retail Management
  • Sales Management
  • Strategic Planning
  • Data Analysis
  • Customer Service
  • Problem-Solving
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