Data Analyst
Job Description
Our team and what we'll accomplish together*
The Direct-To-Consumer (D2C) channel team is a fast-paced and growing residential sales team that is at the forefront of innovation for TELUS.
Our D2C Reporting & Financial Planning team is responsible for arming our sales teams with the tools, processes and data to enable a better customer experience and deliver on sales & marketing targets for TELUS.
We are looking for a passionate and dynamic individual to join our team and play an important role in building critical data engineering and generating data-driven business insights for our ever-expanding D2C Channel team!
As a Data Analyst, you will play a vital role in driving data-driven decision-making within our organization. You will be responsible for analyzing complex business problems, identifying opportunities for improvement, and delivering actionable insights to support strategic initiatives.
What you'll do*- Design and build data models, views, BI semantic layers, and BI assets for governed reporting and self-service data discovery and analytics.
- Engage in workshops with various business stakeholders to understand business requirements for new reporting and analytics use cases, and develop dashboards and reports that fully meet their needs.
- You'll be continuously consulting and collaborating with marketing and sales teams to develop timely and accurate reporting to provide actionable insights
- Leading the implementation of executive dashboards and self-serve reporting using Tableau and Domo, to help the leadership make informed data-driven decisions
- You will be at the forefront of analyzing results, and you can develop executive recommendations which you will present to leadership and stakeholders
- 5+ years of experience as a Data Analyst, Business Intelligence Analyst, Business Intelligence Developer, Business Systems Analyst, Data Engineer, or similar role
- You bring 5+ years of experience in driving data-based decisions in a consultative style to executive and senior management stakeholders
- You have extensive experience and in-depth knowledge of identifying requirements and building reporting solutions & system roadmaps in collaboration with key stakeholders
- Ability to work independently in a fast-paced environment and at the same time able to collaborate with stakeholders
- Proficiency with same of the following technologies: ORACLE, Exadata, Microsoft SQL Server, Cloud managed database, SSIS, Informatica, Talend, R, Python, GCP Big Query, Azure Data Factory, AWS Glue, Tableau, Domo, Power BI, etc
- Excellent analytical ability, strong organizational skills, ability to prioritize, ability to multi-task, work under pressure, and meet deadlines promptly
- Enthusiasm for staying up-to-date with the latest trends and advancements in data analysis and business intelligence.
- Post-secondary degree in Computer Science or Engineering and/or equivalent experience
- 5 years of telecom experience
- Certification in Data Analysis/ Business Intelligence tech stack
Additional Job Description
Design and build data models, views, BI semantic layers, and BI assets for governed reporting and self-service data discovery and analytics.