We are Hiring Retail Account Representative | No Experience Required!

Caldwell Communication

About Caldwell Communication

Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Job Description

We are hiring Retail Account Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.

Responsibilities:

• Handle customer inquiries via phone, email, or chat
• Provide product and pricing information
• Assist with orders, returns, and exchanges
• Maintain accurate records of transactions
• Escalate complex issues to supervisors
• Meet quality, productivity, and customer satisfaction standards

Schedule & Training:

• Shifts may include nights, weekends, and holidays
• Paid training on retail systems and processes

Requirements:

• At least High School or Senior High School graduate
• Strong English communication skills
• Customer-focused and detail-oriented
• Basic computer and multitasking skills
• Willing to work onsite in Cebu

• Competitive pay and incentives
• Opportunities for career growth and skill development
• Supportive, team-oriented work environment

Apply Now

Grow your retail account career at Caldwell and help clients with smooth shopping experiences.