Corporate Mobility Senior Analyst

Also, we will drive the Reinvention Ideas Program across teams.

• Perform process audits as per the audit checklist to ensure the quality systems are being implemented consistently and effectively.
• Implement the basic quality and continuous improvement framework for the processes based on Six Sigma.
• Coordinate with the teams on the end to end of mobility process to identify process gaps.
• Publish the quality scores to the respective team members and the leads.
• Work within Key Customer Group and the appropriate teams to drive the continuous improvement agenda in the end-to-end process.
• Coordinate along with the lead and respective team to conduct regular brainstorming sessions to identify the process gaps and work towards resolution.
• Oversee the implementation of quality related initiatives, and ensure quality measures are aligned with overall business objectives.
• Facilitate process audits from a quality perspective to ensure that the quality systems are being implemented consistently, effectively and identify corrective action plan.
• Support in tracking the performance against program objectives and implementing improvement initiatives to achieve the objectives.
• Should continuously learn the process to keep updated about the changes that helps during the audits.
• Establish period Quality reporting for all metrics and publish the dashboard to supervisor and respective managers.
• Maintain accurate and up-to-date records/reports on Quality, Innovation, Capability Development and client satisfaction metrics as required./
• Collaborate with internal teams across locations to Identify areas for process improvement and contribute to the development of best practices and standard operating procedures.