Travel Collections Specialist

apartmentStark Asia Solutions Inc. placeQuezon City scheduleFull-time calendar_month 
A Travel Collections Specialist is responsible for managing the recovery of outstanding payments for travel services while maintaining strong client relationships. This role involves communicating with clients and partners to resolve billing disputes, arrange payment plans, and ensure timely collections.

The specialist works to balance financial recovery with providing a professional and courteous experience. Excellent communication skills and a solid understanding of collections practices are key to success in this position.

Work setup: Onsite - Quezon City

Qualifications
  • At least two (2) years of overall contact center experience, with a minimum of one (1) year of collections experience. This collections background can be from various sectors, including financial services, banking, telecommunications, healthcare, or retail.
  • At least a High School Graduate.
  • Must be willing to work on-site at our SM North EDSA, Quezon City location.
  • Excellent English communication skills, both written and verbal.
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