Customer Service Associate (Mobility Services - L1) - Manila

apartmentBosch placeManila scheduleFull-time calendar_month 

Taking responsibility:

  • Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).
  • Correspondence with Public Safety
  • Answering Points (emergency control center)
  • Reliable implementation:
  • Fulfillment of Mobility Services requirements.
  • Ensures proper delivery of quantity and quality KPIs
Qualifications
  • Personality: Confident, competent, and customer oriented behavior, inter cultural competence and stress resistance in emergency situations
  • Knowledge and experience: With 6 months to 1 year experience specializing customer service and Geographical knowledge
  • Language: Fluent communication skills (verbal and written) in Business English
  • Schedules: Amenable to work in shifting/rotation schedule and working on-site
  • Amenable to start asap
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