Cafe Supervisor

We are seeking a dynamic and experienced Cafe Supervisor to join our team and oversee the operations of a new cafe concept, Overflow Cafe, in Calle Industria, Quezon City. As a crucial member of our hospitality staff, you will oversee the daily operations of our F&B department, ensuring exceptional service delivery and guest satisfaction.

Responsibilities:

• Supervise Operations: Manage day-to-day F&B operations, including dine-in and delivery/ pick up
• Staff Management: Recruit, train, and supervise F&B staff members. Ensure they adhere to company policies and provide excellent customer service.
• Guest Relations: Interact with guests to ensure satisfaction and handle any issues promptly.
• Inventory Control: Oversee inventory levels, ordering, and stock rotation to minimize waste and optimize costs.
• Quality Assurance: Maintain high standards of food and beverage quality, hygiene, and safety.
• Reporting: Prepare reports on F&B sales, expenses, and budget variances.

Requirements:

• Proven experience as an F&B Supervisor or similar role in the hospitality industry.
• Excellent leadership, interpersonal, and communication skills.
• Strong organizational and multitasking abilities.
• Knowledge of F&B trends, service techniques, and guest interaction protocols.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Degree or certification in Hospitality Management or related field preferred.

Job Type: Full-time

Benefits:

• Employee discount
• Paid training
• Promotion to permanent employee

Work Location: In person