HR Supervisor
What are the responsibilities of a supervisor in the workplace?
Supervisors assume several roles in the workplace. They are essential in managing a team’s efficiency and building a positive team environment, but the specifics of these tasks can vary based on the company.A supervisor’s responsibilities often include:
- Managing workflow
One of a supervisor’s most important responsibilities is managing a team. Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job. Supervisors mustdefine goals, communicate objectives and monitor team performance.
- Training new hires
When a new employee joins the team, their supervisor should help them understand their role and support them during their transition. This might include providing workplace orientation and explaining company policies or job duties. The supervisor may manage all onboarding activities, or they may work with the human resources department to make sure the new hire receives the guidance and information they need.
- Creating and managing team schedules
This usually means scheduling more people during the busiest time of day and balancing shifts so that the staff does not feel overworked. Managing employee schedules also means being flexible and prepared when employees need to make changes, such as requesting a day off, calling in sick or handling a family emergency.Related:How to Answer: Why Do You Want to Be a Supervisor?
- Reporting to HR and senior management
You may also be required to develop and administer performance improvement plans.
- Evaluating performance and providing feedback
This time should also be used to provide both positive and constructive feedback.Related:Using Performance Management in the Workplace
- Identifying and applying career advancement opportunities
Because supervisors work closely with employees, they often help decide who is eligible for promotions. In some cases, supervisors may directly award promotions. However, even when supervisors don’t have the authority to directly promote employees, senior management professionals often consult supervisors during the promotion process.
- Helping to resolve employee issues and disputes
In the case of minor disagreements between employees, supervisors may act as mediators and help the two parties come to a resolution.Related:Conflict Resolution Skills: Definition and Examples
What does it take to become a supervisor?
In many cases, companies promote individuals from non-managerial roles after they have proven themselves capable to lead others well. When deciding who to advance to a supervisor role, companies often look for employees who demonstrate the following:
- Excellent communication skills
- Expertise in team or department
- Ability to remain calm under pressure
- Firm grasp of company policies
- Strong work ethic
- Punctuality and time management skills
- Professionalism and a positive attitude
- Organizational abilities
- Interest in leadership opportunities
When opportunities for advancement arise, let your manager know that you’re interested in their consideration.