Digital Designer (Digital Learning Design) - CONCENTRIX MAKATI (URGENT)

Join the Leading Global Provider of CX and Tech Services and seize this moment to #JoinConcentrix!

You will Work within the Digital Learning Design Team, as part of the Contact Centre Training Team - and Provide an Opportunity for Colleague(s) to Develop their Skills in the Use of Design and Authoring Tool Technology which Includes the Adobe Creative Suite and Articulate 360 Product(s).

Essential Duties and Responsibilities:

• Create Professional and Engaging Digital Learning Module(s) from a Storyboard, Template, or Similar Instruction(s), Maintain and Work to a Consistent Standardized Look and Feel to Produce Effective and Learner-Focused Content, Understand and Follow Consistency and Brand Guideline(s) and Execute them Successfully in Practice, Communicate Effectively and Work Positively with Team Member(s) to Ensure Project(s) are Delivered On Time and to High Standard(s)
• Consult Key Stakeholder(s) such as Subject Matter Expert(s), Operations Team(s), Training Lead(s), and the rest of the Digital Design Team to Ensure Content is Accurate and Up-to-Date, Work with the Training Delivery Team to Review, Update, and Amend Module(s) where Necessary, Write Script(s) that are Grammatically Accurate, Well-Articulated, and Follow an Instructive But Friendly Tone
• Capture and Record Audio and Video Material Using Appropriate Recording Technology and Device(s), Seek and Achieve Sign-Off on Module(s) and Content from Relevant Stakeholder(s), Be Skilled at Reviewing, Assessing, and Testing Content Produced by both You and Your Peer(s), Review Feedback and Make Accurate Amendment(s) to Improve Output(s)

Minimum Hiring Qualifications:

• Bachelor's Degree in a Related Field or 1 Year(s) Minimum Relevant Experience in a Similar Function and Capacity (Digital Learning Design, Instructional Design, Training Content Development)
• Effective Communication with Colleague(s) and Stakeholder(s) at Various Level(s), Strong Organization Skills with the Ability to Balance Multiple Task(s) and Project(s) Simultaneously, Ability to Problem Solve and be Independent with Research to Provide Solution(s), Able to Make Logical Decision(s) - Acting in the Best Interest of our Team, Colleague(s), and the Organization
• Passionate and Skilled in Design, Creative Flair with Great Attention to Detail, Ability to Quickly Learn How to Use New System(s) and Industry-Leading Software, Confidently Work Well Individually and as Part of a Team and Show a Strong Self-Motivated Approach to Work, Resilience and the Ability to Respond Positively to Feedback but also be able to Challenge Feedback in a Constructive Way
• Adopts a Positive and 'Can Do' Approach, Demonstrating Energy and Enthusiasm for Change, Proficient with Microsoft Office Application(s) (Predominantly Excel, PowerPoint, and Word), Proficient with Adobe Creative Cloud and Articulate Storyline 360 Product(s)

Get Hired and Enjoy the Following:

• Interact/Collaborate and Learn from Industry Experts
• Multiple Opportunities for Learning and Development
• Enjoy a Fun - and Competitive Working Environment

Work Location: Concentrix Ayala North Exchange (Makati)