Senior Executive Assistant
About PwC Acceleration Center Manila
We are a community of solvers with a clear mission: to empower PwC member firms in over 20 countries by delivering quality services in Trust Solutions (Assurance, Tax), Advisory and Business Services, thereby building trust and driving sustained outcomes for our clients.
Our team of over 3,000 professionals brings together a diverse range of talents, creating a workplace that promotes inclusivity, innovation, collaboration, and a strong dedication to providing excellent client service. Through My+, we offer a brand-defining people experience in the areas that matter the most: Well-Being, Total Rewards, Development and Community.
PwC Acceleration Center Manila has been certified as a Great Place to Work for four consecutive years, highlighting its exceptional work environment and employee satisfaction. The center's commitment to inclusivity and diversity is evident in its practices and policies, fostering a culture of collaboration and respect.Additionally, PwC Acceleration Center Manila has experienced significant employment growth, attracting and retaining top talent while providing ample career opportunities and professional development for its employees.
Our firm's evolution is a testament to our commitment to growth and transformation. We are continuously expanding horizons, leveraging tech-driven teams to deliver unparalleled client experiences and groundbreaking solutions. Together, we forge the path to endless possibilities!
POSITION / ROLE SUMMARY
The coordinator will actively support the day-to-day business activities of stakeholders in a fast-paced, multitasking environment often working with confidential and time sensitive material. At the Administrative level, you will work as part of a team of problem solvers, helping to solve complex business issues.
REPORTING
The position will be reporting to the Manager.
WHAT’S IN IT FOR YOU
Join our team where a supportive work environment meets unparalleled opportunities for growth and development. Be a part of a community that values your contributions and empowers you to make a meaningful impact.
KEY RESPONSIBILITIES
Reporting to the Manager, the Coordinator actively supports the day-to-day business activities for a group of Stakeholders in a fast-paced, multitasking environment, often working with confidential and time sensitive material. At the Administrative level, you will work as part of a team of problem solvers, helping to solve complex business issues.
Proactive management of email and calendar, meeting & events scheduling, travel coordination / bookings, expense reports, vendor invoice coding, Salesforce activities, general research, document management support. Function as a backup for other team members and contribute to teaming activities.
Other responsibilities include
The Senior Executive Assistant will operate as a shared support pool across the Experience Leader team, focused on:
- Pulling financial data, reconciling budgets, and preparing meeting-ready reports
- Planning and running meetings and events (scheduling, invites, materials, notes, and action items)
- Tracking deadlines, deliverables, and follow-ups
- Creating and formatting documents, presentations, and reports
- Maintaining shared drives, files, and version control
- Gathering and maintaining data for reports and dashboards
- Coordinating office-level client and alumni events, including onsite support
- Processing expenses, invoices, and reimbursements
- Supporting onboarding and new joiner events
- Protecting Director-level capacity from administrative and coordination tasks
- Maintaining support across multiple offices and OMPs against the four pillars
- Improving quality and consistency of client, community, partner, and people-facing activities
- Reducing risk of missed deadlines, budget issues, and poorly executed events
QUALIFICATION REQUIREMENTS
Educational Background
College graduate of any bachelor's degree preferably in business administration, management and/ or equivalent
Essential Requirements- Minimum of two years of relevant experience in customer service, administration, or work in a role with applicable transferable skills. Any previous experience working in a partnership or professional services firm would be an asset.
- English is a requirement.
- Excellence in customer service, with a positive, proactive “can do” attitude.
- Strong interpersonal and excellent verbal and written communication skills.
- Proficient in Microsoft, Outlook Email, Outlook Calendar, and Teams.
- An interest in digital upskilling and staying up to date with technological trends.
- Attention to detail, discretion.
- Ability to handle multiple priorities and adapt to changing demands.
- Ability to work within tight deadlines and work well in a team environment.
- Candidates require excellent judgment and strong problem-solving skills, including a proactive approach to working with internal staff/departments and clients at all levels while demonstrating flexibility.
- Experience working with multicultural and diverse teams.
Working Condition
Working hybrid- Provides the opportunity to work from both the office and home.
- For the home office, a reliable internet connection is required along with a secure and confidential setting.
- Company issued mobile devices with access to PwC’s mobile apps is required.
Work Hours:
- Standard 40 hours per week with an average of 8 hours per day in Manila. Excluding lunch break and commute time. Support is provided during core business hours aligned to the territory time zones: AST, EST, MST, PST. Working hours change based on daylight-saving time. Overtime as required and upon approval.