Quezon City - NDIS Accounts & General Admin Officer | WFH | Day 1 HMO
Accounting That Supports Equity, Inclusion, and Independence
Drive the numbers behind the mission. This role lets you manage high-impact financial operations that support disability services across borders. Work with cutting-edge tools, collaborate with global teams, and cash in on growth without uprooting your life.A rare international opportunity where every transaction supports transformation-and where your legacy is calculated in lives changed.
Job Description
As a NDIS Accounts and General Admin Officer, you'll play a vital role in streamlining financial processes-issuing invoices, managing payroll, reconciling payments, and reviewing timesheets. Beyond numbers, you'll support daily operations, assist with rosters, handle admin tasks, and collaborate closely with teams to ensure seamless service delivery in the disability care sector.
Job Overview
Employment type: Full-time
Shift: Day Shift; Mon-Fri, 06:00 AM - 03:00 PM (Weekends Off)
Work setup: Permanent Work From Home
Exciting Perks Await!- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Fully customized Emapta laptop with peripherals
- Permanent WFH arrangement
- Day shift schedule
- Fixed weekends off
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
- 2-3 years of experience in administrative and accounting roles
- Solid background in accounting, bookkeeping, payroll, bank reconciliation, and invoicing
- Previous experience working with Australian clients or businesses is highly regarded
- Proficient in Xero, PRODA, and Employment Hero; familiarity with NDIS operations
- Experience with other accounting tools such as QuickBooks or MYOB is preferred
- Excellent written and verbal English communication skills, with at least 90% email proficiency
- Strong interpersonal skills and a professional, approachable demeanor
- Positive attitude, operational mindset, and dedication to continuous improvement
- Competitive, resourceful, and able to work both independently and as part of a team
- Issue weekly client invoices accurately and email them to relevant stakeholders, including submitting payment claims via PRODA
- Make outbound calls to follow up on unpaid invoices and escalate overdue accounts when necessary
- Review support worker shifts and approve timesheets within required deadlines
- Perform fortnightly pay runs using Employment Hero
- Reconcile incoming payments, invoices, and expenses in Xero within set deadlines
- Answer overflow calls and transfer them to appropriate departments or individuals as needed
- Build and maintain strong working relationships with fellow admin team members
- Assist in planning, publishing, and emailing monthly direct support rosters
- Maintain effective communication through formal channels such as Microsoft Teams and email
- Organize and upload documents into the system to support general admin functions
- Support the Operations Manager in implementing business improvement projects, ensuring accuracy and timely completion of tasks
About the Client: Helping People Live Life on Their Own Terms
In Australia's disability and mental health support sector, AbilitySeer stands out as a seasoned advocate and service provider. Backed by 30+ years of experience, they specialize in NDIS-aligned solutions that prioritize dignity, access, and autonomy.With award-winning training programs and a client-first approach, AbilitySeer isn't just running the numbers-they're reshaping what quality care and community inclusion really mean.