Back Office Staff - Logistics

apartmentTorero Global Outsourcing Corp. placeManila scheduleFull-time calendar_month 

About Us:

We're a prominent player in the logistics industry, operating as one of the leading multi-million-dollar businesses in the USA. With three leading logistics hubs in San Francisco, California and servicing Amazon, we are at the forefront of innovation and excellence in our field.

Benefits
  • 4 days’ work week with 3 consecutive days off.
  • Competitive pay
  • Join us as a full-time freelancer—take ownership of your work while managing your own taxes and statutory contributions.
  • Paid training provided.
  • Opportunities for growth and development.
  • Opportunity to work in a dynamic and friendly environment.

Responsibilities

Call Management & Documentation
  • Respond promptly to both emergency and non-emergency calls, ensuring accurate documentation of critical information.
  • Prioritize incoming calls based on urgency, ensuring timely response and effective resolution.
  • Maintain and update detailed call logs and records for future reference and analysis
Coordination & Communication
  • Coordinate with internal departments and field units to address issues and facilitate efficient resolutions.
  • Monitor driver rosters, track deliveries, and maintain communication to optimize routing and performance.

Requirements:

  • Open to fresh graduates (Bachelor’s degree in Business Administration, Logistics, Supply Chain Management is a plus)
  • Experience in customer service, operations, back office, or logistics from any industry is a plus.
  • Good English communication skills
  • Intermediate proficiency in Microsoft Excel (e.g., navigating spreadsheets, using formulas)
  • Willingness to work on a graveyard shift schedule
  • Openness to work onsite at our Eastwood, Quezon City office.
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