Intake Scheduling & Authorization Specialist (Home Health - Remote | US Client)

Salary: $6/hour

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https://forms.integratedhire.com/t/brrLAFytndus

Note: Applicants that don't apply directly will not be considered

Overview

We are seeking an Intake Scheduling & Authorization Specialist to support home health operations with a strong focus on intake management, scheduling, and insurance authorizations.

This role requires hands-on experience with CarePort and WellSky/Kinnser, as well as the ability to navigate multiple insurance portals and ensure timely, accurate processing of referrals and authorizations.

The ideal candidate is detail-oriented, dependable, and experienced working with US-based home health agencies.

Key Responsibilities

• Review and process incoming referrals using CarePort
• Manage intake workflow from referral through admission readiness
• Communicate with referral sources and internal teams to gather required documentation
• Upload and organize patient documentation within EMR systems
• Ensure timely follow-up on all pending referrals

• Schedule patient visits and coordinate clinician assignments using WellSky/Kinnser
• Adjust schedules based on staffing availability and patient needs
• Communicate schedule updates with field staff and internal teams
• Ensure all visits are scheduled in a timely and efficient manner

• Obtain and manage insurance authorizations across a wide range of HMOs and payers
• Navigate multiple insurance portals to submit and track authorization requests
• Follow up on pending authorizations to ensure timely approvals
• Maintain accurate records of authorization status and documentation
• Ensure all services are authorized prior to service delivery when required

• Utilize CarePort extensively for intake and referral management
• Utilize WellSky/Kinnser for scheduling and documentation
• Assist with additional WellSky applications such as Forcura (orders) as needed
• Maintain accurate, real-time updates within all systems

• Support intake, scheduling, and authorization workflows across the organization
• Communicate effectively with clinical, administrative, and external stakeholders
• Maintain high levels of organization and attention to detail across all tasks
• Ensure compliance with company processes and payer requirements

• Minimum 3+ years experience working with US-based home health agencies
• Strong, hands-on experience with CarePort
• Strong, hands-on experience with WellSky/Kinnser
• Experience handling insurance authorizations across multiple payer types
• Excellent English communication skills (written and verbal)
• High level of dependability, professionalism, and work ethic
• Ability to work independently and manage multiple priorities
• Strong attention to detail and problem-solving skills

• Familiarity with WellSky Forcura (orders management)
• Experience working with high-volume intake environments
• Experience using multiple EMRs or healthcare systems
• Prior experience in remote healthcare support roles

What we offer:

• Competitive compensation
• Fixed U.S. working schedule
• Fully remote role — work from anywhere
• Direct collaboration with U.S. small businesses and entrepreneurs
• Paid time off — 10 PTO days per year, plus 6 U.S. holidays off