Collection assistant
San Fernando
Job Description
Posted on 7 April 2026- Manage multiple current and delinquent accounts for debt collection efforts. Keep track of assigned accounts to identify outstanding debts. Plan a course of action to recover outstanding payments. Negotiate payoff deadlines or payment plans.
- Job scope includes reminding due dates and seeking overdue payments from customers. They make phone calls, establish payment plans and update customer records.
- Manages assigned active portfolio of accounts to ensure deterioration and overdue levels are met through active call outs of accounts, reconciliation of payments for waivers and adjustments.
- Coordinates with other team and branches in order address issues preventing collections on delinquent accounts.
- Tracks own collections performance for quality improvement.
- May assists on training for boarding Tele Collection specialists through tandem on the job training.
- May assist Team Lead in other functions relating to the improvement of collections efficiency and quality.
- Perform other related functions that may be assigned from time to time.
Job Type: Full-time
Benefits: Additional leave
Health insuranceLife insurance
Work Location: In person
Qualifications/Requirements- Candidate must possess at least 2year Vocational Course, College Level, or Bachelor's/College Degree in any field.
- With at least 6months to 1-year relevant experience as Tele-Collector.
- Amenable to report in San Fernando, Pampanga Branch.
Work location
CITY OF SAN FERNANDO (CAPITAL), PAMPANGA
Remarks
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