Customer Service Associate | Insurance or Finance Experience Needed
Accenture Mandaluyong Full-time
If you are interested in applying for this role, you may drop by at our career hub every Monday - Friday (except holidays) from 9AM-4PM located at:
- Mandaluyong City: Ground Floor, Cybergate 1, Boni, Mandaluyong City
- Quezon City: 3rd Floor, Gateway Mall, Cubao, Quezon City
Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate (Insurance) role.
About the Role: As a Customer Service Associate (Insurance), you will be performing the following tasks on a daily:
- Review completeness and compliance of all documents received.
- Verify accuracy of agent and license information.
- Analyze information to determine proper handling of work.
- Encode agent, license and commission information in the system accurately.
- Update existing agent record in the system, if needed.
- Create and post correspondences, if needed.
- Identify the next process based on the workflow and create necessary transactions.
- Performs other task that may be assigned from time to time by Team Leader, Manager, Director.
About You: The ideal candidate will have the following skills and experience:
- Open to college graduates, associate degree holders, and undergraduates who have completed at least two years of college
- Must have 1 year of experience in financial/healthcare/insurance accounts
- Proficient in Microsoft applications
- Must be willing to work full time onsite in Cubao, Quezon City
- Must be flexible with shifts
What’s in it for you? Start your Accenture journey to enjoy these benefits:
- HMO coverage (medical, dental, mental health) from day 1 of employment
- Free medicines for you and your dependents*
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Paid Sick and Vacation Leaves
- Allowances, company bonuses, and performance incentives
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Flexible working arrangements
- Company-sponsored trainings like upskilling and certification
- Volunteering opportunities
- Terms and conditions apply
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