Collections Specialist | Local Account | On-site in Makati City
Cartrack Manila Full-time
Join a Global Leader in Smart Mobility as our next Collections Specialist!
We are a world-leading smart mobility SaaS company with 2,000,000+ subscribers across 23 countries—and we’re still growing fast. Our teams are collaborative, vibrant, and future-focused, and every team member is empowered to influence the business with ideas that drive innovation, efficiency, and real impact.
We’re looking for a Collections Specialist who’s excited to grow their career in a dynamic, tech-driven environment.
What You’ll Do
As a key member of our Collections team, you will help ensure the health of our receivables by:
- Strategically organizing your daily worklist based on outstanding receivables, customer risk levels, payment history, and overall customer value
- Analyzing accounts receivable data to determine collection priorities
- Reconciling transactions, accounts, and customer records
- Handling dispute cases professionally and finding solutions that work for both the customer and the company
- Monitoring collection status and maintaining up-to-date account information
- Managing overdue accounts through timely follow-ups via calls and emails
- Resolving billing issues quickly to support cash flow and minimize delinquency, including preparing credit memos and other adjustments
- Maintaining polite, assertive communication to collect outstanding receivables
- Following up on past-due invoices and confirming payment details with customers
- A degree in Accounting, Business Administration, or any related field
- Strong discipline in following standard procedures and maintaining accurate records
- At least 2 years of experience in Collections or Accounts Receivables gained from service-oriented companies or collection agencies.
- Excellent communication and problem-solving skills
- Ability to work onsite in Makati City, Philippines
- Be part of a global industry leader transforming the future of smart mobility
- Work with a passionate team that values growth, collaboration, and innovation
- Make a direct impact in a fast-moving SaaS environment
OptumManila
Job Qualifications:
• SHS Graduate or completed at least 2 years of college.
• Minimum 12 months experience in Healthcare Account Receivable/Collections in a BPO setting.
• Familiarity with UB Claims and UB04 forms.
• Experience in medical...
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Job Summary:
We are looking for a detail-oriented and results-driven Collections Officer to join our client's team. The ideal candidate will be responsible for managing outstanding accounts, ensuring timely collections, and maintaining positive...
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KEY RESPONSIBILITIES:
Your responsibilities include but are not limited to the following:
• Will manage the daily operations of the Collection’s Team;
• Ensure that both Internal and External Collections Team meet or exceed SLA’s as defined...
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