Accounts Receivable Manager - International Shared Services

Accounts Receivable Manager (Collections) – International Shared Services

Taguig, Philippines | On-site | Monday to Friday

Job Overview

We are looking for an experienced Accounts Receivable Manager (Collections) to lead end-to-end Collections and Disputes operations within our International Shared Services team. This role is critical in ensuring cash flow optimization, dispute resolution efficiency, and service excellence while leading a high-performing team supporting ANZ markets.

• Oversee end-to-end collections and disputes processes, ensuring timely cash application and issue resolution
• Drive performance through KPIs, SLAs, and continuous monitoring of aging and overdue accounts
• Act as escalation point for complex or sensitive customer disputes
• Lead and develop a high-performing collections team
• Build strong relationships with internal stakeholders and external customers
• Ensure compliance with SOX, internal controls, and audit requirements
• Support transition and migration activities into Shared Services
• Champion continuous improvement initiatives and process optimization

• Bachelor’s degree in Finance, Accounting, or related field
• 7+ years experience in Accounts Receivable / Collections
• 3–4+ years leadership experience
• Strong background in Collections, Dispute Management, and AR operations
• ERP experience (SAP preferred)
• Experience in Shared Services or multinational environment
• Lean Six Sigma is a plus