System Support Officer for Finance

apartmentAldrtz Corporation placeBacolod scheduleFull-time calendar_month 
Key Responsibilities
  • Provide day-to-day technical support for accounting systems (e.g., ERP, accounting software, billing systems).
  • Troubleshoot and resolve system issues affecting financial transactions, reporting, and data integrity.
  • Assist in system configuration, setup, and upgrades of accounting software.
  • Monitor system performance and ensure data accuracy, consistency, and security.
  • Coordinate with IT and external vendors for system maintenance, enhancements, and issue resolution.
  • Support month-end and year-end closing processes by ensuring system readiness and data availability.
  • Generate and customize financial reports based on user requirements.
  • Assist in data migration, system integration, and implementation of new accounting tools.
  • Maintain proper documentation of system processes, user guides, and troubleshooting procedures.
  • Conduct user training and provide guidance on proper system usage and best practices.
  • Ensure compliance with internal controls, company policies, and audit requirements related to system use.
  • Identify opportunities for process improvement and automation within accounting systems.
Qualifications
  • Bachelor’s degree in Accountancy, Information Technology, or a related field.
  • At least 1–3 years of experience in accounting systems support, ERP support, or a similar role.
  • Familiarity with accounting principles and financial reporting processes.
  • Experience with accounting software (e.g., SAP, Oracle, QuickBooks, Odoo, or similar ERP systems).
  • Strong troubleshooting and problem-solving skills.
  • Basic knowledge of databases, system configurations, and data management is an advantage.
  • Proficiency in Microsoft Excel and reporting tools.
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