Trainer – UK Financial Collections

apartmentThe HIRD placeQuezon City scheduleFull-time calendar_month 
Key Responsibilities
  • Facilitate new hire and refresher training programs for UK Financial Collections.
  • Develop and deliver virtual and face-to-face instructor-led training sessions.
  • Assess trainee performance and provide coaching and constructive feedback.
  • Ensure training materials are updated and aligned with client and business requirements.
  • Collaborate with Operations and Quality teams to identify training needs and performance gaps.
  • Monitor training effectiveness and recommend process improvements.
  • Maintain accurate training records and reports.

Qualifications

Educational Requirement:

  • Graduate of a Bachelor's Degree.

Experience:

  • 2–4 years of work experience in:
  • UK Collections
  • Banking Operations
  • Training in a call center or shared services environment
business_centerHigh salary

Tl for collections industry

apartmentM.B.A. Consulting Philippines Inc.placeQuezon City
Key Responsibilities:  •  Supervise and manage the daily activities of the collections team.  •  Monitor team performance, productivity, and KPI achievement.  •  Provide coaching, guidance, and performance feedback.  •  Prepare and submit performance...
apartmentRemoteVA PHplaceQuezon City
Job Title: Tenant Collections Specialist We are seeking a professional and detail-oriented Tenant Collections Specialist to manage rent collections and follow up on delinquent tenant accounts. The ideal candidate has experience in property...
apartmentTTEC Customer Care Management Philippines IncplacePasay, 12 km from Quezon City
Job Description Your potential has a place here with TTEC's award-winning employment experience. As a Collection Representative –Dayshift working onsite in Pasay, you'll be a part of bringing humanity to business. #experienceTTEC Our employees...