Business Analyst | WFH NIGHTSHIFT - Manila

BUSINESS ANALYST - ECOMMERCE

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WHAT IS A BUSINESS ANALYST - ECOMMERCE?

Our awesome client based in the U.S. is looking for a Business Analyst to be part of their team.

This role is highly cross-functional, and works closely with our internal business partners, product and System Integrator (SI) team, and 3rd party vendors.

• Collaborate with business stakeholders to understand their development needs and translate them into detailed technical specifications and business requirements
• Act as a liaison between the business and the development team by establishing the business and customer benefits by clarifying, translating requirements for actionable solutions
• Analyze intake requests and create artifacts to clearly define the “what” based on business scenarios and communicate to Engineering as a bridge to the “how”
• Help define the functional specifications and work closely with the development team to ensure the solutions meet the business needs and goals. Analyze and create mapping documentation
• Understand current state systems and business processes to become the subject matter expert for assigned areas, and adapt those processes to the desired future state
• Create clear and complete stories, including acceptance criteria
• Participate in sprint planning and agile project management processes to ensure technology solutions are delivered iteratively and in alignment with business priorities

• Preferred BA in Computer Science
• Minimum 3-4+ years as a business analyst in Retail/ECommerce space (including, but not limited to: experience facilitating stakeholders through requirements definition, defining and documenting business requirements)
• Proficiency in SAP Analytics Cloud (SAC), Power BI, or Tableau for creating interactive dashboards and reports.
• Experience implementing large enterprise level CRM, POS, or ERP systems
• Proven ability to elicit and document business requirements, including data integration needs, execution dependencies, and process documentation.
• Proficiency in business analysis tools and software (e.g., Microsoft Visio, Excel, Lucid Chart, Miro).
• Golf knowledge and experience is a plus but not required.
• Experience working with mid-size business and/or enterprise level e-commerce platforms.
• Knowledge of and experience working with google analytics and/or other similar metrics dashboards and toolboxes
• Planning and Organizing – Organizes work and initiates action to achieve optimal results; meets established schedules and plans
• Ability to juggle multiple priorities ranging from strategic to tactical tasks
• Ability to delegate tasks to engineers
• Confidence to proactively dive in and learn new solutions and processes
• Strong communication and presentation skills
• Ability to work independently and as a team member
• Ability to adapt within a fast-paced, changing environment
• Possess inquisitive and curious nature
• Strong knowledge of MS Office, Confluence and Jira
• General understanding of continuous deployment