Workforce Forecasting and Capacity Planning Analyst | Cagayan de Oro
Ubiquity Cagayan de Oro Full-time
The Responsibilities:
- Manage the global seat allocation for agents.
- Consolidation of data across all programs.
- Analyzes gathered data and ensures utmost accuracy.
- Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity.
- Assist WFM Planner on new program sizing.
- Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting and capacity planning.
- Experience in extracting data from CMS and other reporting platforms.
- Experience in automating task/reports that are manual to reduce cycle time and defects.
- Advance user of G Suite Apps, Excel and other MS Office applications.
- Knowledge in VBA, SQL, macros, linked data, pivot chart and visualization tools.
- Experience in developing dashboards with useful visualization.
- Must have a good attendance record.
- Amenable to work onsite and graveyard shifts.
- Excellent time management and prioritization skills.
Nezda TechnologiesCagayan de Oro
Customer Service Representative | Cagayan de Oro (CDO)
Work Setup: Onsite with Shifting Schedule
Start Date: ASAP
Account: Telco
With Relocation Package for Outside CDO Applicants
We are looking for passionate and driven individuals to join our...
Ad On Group PhilippinesCagayan de Oro
Pay: ₱13,000.00 - ₱16,000.00 per month
Job description:
About Ad On Group:
We are a well-established, international company that provides Outsourced staff. With well over 150 staff alone based in our modern offices in Cagayan De Oro we...
ACS Manufacturing CorporationCagayan de Oro
will be considered for hiring.
• Must be residing in Cagayan De Oro City.
• Branch Location: Barangay Tablon, Cagayan De Oro
Please send your resume together with a copy of your transcript of records at:
ACS Manufacturing Corporation
38th Flr. Antel Global...