Virtualization Support Engineer

apartmentAccenture placeSanta Ana scheduleFull-time calendar_month5/1/25

We are seeking a skilled Desktop Virtualization Engineer to The candidate will be responsible for the management and support of virtual desktop environments across VMware Horizon, Citrix, and Windows 365 platforms. The role is critical to ensuring secure, scalable, and efficient virtual workspace delivery to end-users globally.

Key Responsibilities

Design, deploy, and maintain desktop virtualization environments using VMware Horizon, Citrix Virtual Apps & Desktops, and Microsoft Windows 365
Support provisioning and lifecycle management of Cloud PCs (W365)
Manage images, profiles, and application packaging across all platforms
Perform system health checks, patching, and updates to maintain platform stability
Monitor performance, troubleshoot issues, and respond to incidents
Ensure security baselines, access controls, and compliance standards are met
Collaborate with IT support, network, and security teams to deliver seamless end-user experiences
Maintain detailed technical documentation, SOPs, and change records
Participate in after-hours support rotations and incident response as needed

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