Quezon City - Customer Support Associate (Insurance) | Open to Experienced CSRs
Accenture Quezon City Full-time
If you're interested in applying for this role, feel free to walk in to our career hub Monday through Friday (excluding holidays) from 9 AM to 4 PM at:
- Mandaluyong City: Ground Floor Cybergate 1, Boni, Mandaluyong City
- Quezon City: 3rd Floor Gateway Mall, Cubao, Quezon City
Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate (Insurance) role.
About the Role: As a Customer Service Associate (Insurance), you will be performing the following tasks on a daily:
- Review completeness and compliance of all documents received.
- Verify accuracy of agent and license information.
- Analyze information to determine proper handling of work.
- Encode agent, license and commission information in the system accurately.
- Update existing agent record in the system, if needed.
- Create and post correspondences, if needed.
- Identify the next process based on the workflow and create necessary transactions.
- Performs other task that may be assigned from time to time by Team Leader, Manager, Director.
About You: The ideal candidate will have the following skills and experience:
- Open to college graduates, associate degree holders, and undergraduates who have completed at least two years of college
- Must have at least 1 year of work experience in insurance, healthcare, or financial accounts (any or combined)
- Must be willing to work full time onsite in Cubao, Quezon City
- Must be flexible with shifts
- Accepting applicants with at least 1 year of BPO experience in any account, and must be amenable to work full-time onsite in Cubao, Quezon City
What’s in it for you? Start your Accenture journey to enjoy these benefits:
- HMO coverage (medical, dental, mental health) from day 1 of employment
- Free medicines for you and your dependents*
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Paid Sick and Vacation Leaves
- Allowances, company bonuses, and performance incentives
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Flexible working arrangements
- Company-sponsored trainings like upskilling and certification
- Volunteering opportunities
- Terms and conditions apply
Mandaluyong, 8 km from Quezon City
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