Customer Service Assistant | Sta. Rosa Laguna
Asticom Santa Rosa Temporary
Key Duties & Responsibilities
- Respond to customer inquiries via phone, email, chat, or other communication channels
- Resolve customer complaints, concerns, and service-related issues efficiently
- Provide accurate information regarding products, services, accounts, or policies
- Process customer requests, orders, updates, or transactions
- Document customer interactions and maintain accurate records in CRM systems
- Escalate complex issues to the appropriate department when necessary
- Follow company procedures, service standards, and compliance guidelines
- Monitor and meet performance metrics such as response time and customer satisfaction
- Support process improvement initiatives to enhance customer experience
- Build positive relationships with customers and maintain professionalism at all times
Quezon City, 38 km from Santa Rosa
Job Description
Posted on 25 May 2026
Job Title: Customer Service Assistant
Location: Cubao
Employment Type: Full-time
Job Description
We are looking for a Customer Service Assistant who will be responsible for assisting customers, answering...
Private AdvertiserMuntinlupa, 10 km from Santa Rosa
The role acts as the first level of leadership support by monitoring team productivity, assisting in escalations, and ensuring smooth day-to-day operations.
KEY RESPONSIBILITIES
• Monitor and supervise day-to-day activities of Customer Service Associates...
Parañaque, 25 km from Santa Rosa
Job Description
Posted on 25 May 2026
1. Provides competent and error free service to customers of a large/medium/small branch both external and internal.
2. Ensures agreed service targets with the branch’s internal and external clients as outlined...