Customer Services Operations / Supervisor

Customer Service Operations / Supervisor

Bilis Technology Philippines Inc.

Philippines

Role: Client & Sales Administration (Administration & Office Support)

Full time

Peso 25,000 – 40,000 per month

Full-time, on-site:

(1) Customer Service Operations / Sales Supervisor based in Philippines near Manila. The Customer Service Operations / Sales Supervisor will work on:

• Managing, processing and overseeing daily orders and operations
• Manage sales updates using Google Sheets
• Keeping track of inventory and ensuring sufficient inventories
• Liaise with customers and vendors to ensure smooth running of operations / workflow
• Provide support and problem-solve role to customers
• Perform monthly sales audits to ensure correct entries of data
• Responsible for sending in daily sales and inventory reports
• Attend regular virtual meetings to sync and update on daily updates and recoveries
• Liaise with vendors / supplies
• To attend training or events to continuously improve and optimise work place and business

Qualifications / Criteria:

• Strong interpersonal and multi-lingual communication skills to collaborate with teams and stakeholders effectively
• Experience in Customer Service & Operations Management with a focus on workflow optimization
• Minimum 1 year in Sales Supervisory experience
• Able to work on rotational shifts hours 10am – 10pm
• Excellent Analytical Skills for data-driven decision-making and problem-solving
• Proactive mindset and the ability to work independently in dynamic environments
• Relevant experience in a similar role is an advantage

Aly••@cryptobilis.com.ph