Field Service Coordinator - Testing

PRIMARY DUTIES AND RESPONSIBILITIES:

• Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in the testing of various equipment
• Recommends changes in specifications of materials, parts, and products based on inspection results; may formulate and suggest revising inspection and testing procedures with approval from the immediate Supervisor, Manager, and management.
• Acts as a knowledge resource or subject matter expert for other team members.
• Conduct training to subordinates in the Technical Services Department on proper testing procedures and safety habits.
• Documents all non-conformances to testing standards and reports the same in Operations/Management Meetings; recommends corrective measures, including coaching sessions, to improve the quality of our products.
• Recommends/Endorses Leave applications & OT, recommends promotions, and other employee movements
• Assist the team in creating and improving the inspection checklist
• Helps to foster a continuous improvement philosophy in the workplace
• Leads in the installation, wiring, testing, troubleshooting, commissioning, and repair of the company’s electrical products.
• May be assigned to attend meetings with clients to explain technical details
• Operates various electrical tools and testing instruments.
• Conducts site inspection, as may be required in the Work Order.
• Diagnoses work required and prepares Bill of Materials for costing.
• May handle on-the-spot repair for simple works, as coordinated with the Technical Services Manager or Field Service Supervisor.
• Requests for materials, tools, and test equipment that may be needed in service.
• Performs technical services on-site.
• Prepares service report and submits to the Field Service Supervisor and Order Planner.
• Prepares PMS using a Gantt chart, as required from time to time.
• Creates formal reports and other necessary documents to close out a transaction.
• Operates any of the following machines/tools:
• Fluke Multimeter
• Thermal scanner
• Various Electrical test equipment
• Power tools
• Observes and implements 5S and safety practices in the work area.
• Performs other functions as may be requested from time to time.

Qualification Standards:

• College graduate in Electrical Engineering
• Registered Electrical Engineer
• With 1 to 2 years of experience in testing, commissioning, and electrical field works
• Can understand basic electrical systems, particularly in wiring and control
• Skilled in troubleshooting, wiring, installation, retrofitting, testing, and related works
• Can operate various electrical tools and electrical testing equipment