General Admin Assistant

Summary:

Provides support/assistance in managing day-to-day logistics, warranty processing, spare parts dispatch, and light bookkeeping tasks. We are seeking a candidate who excels in a dynamic environment, is comfortable engaging with Australian customers, and takes initiative in managing responsibilities.

Key Responsibilities:

• Provide general administrative support to the team and management.
• Supports in any inventory-related tasks (e.g. processing orders, tracking deliveries) across different state warehouses through an inventory management system.
• Assist with data entry, updating of business records, document preparation, reporting and filling up systems.
• Manage emails and correspondence to customers, suppliers and team members in a timely manner.
• Prepare basic financial and inventory reports, invoices, and documentation as required.
• Serves as a contact for warranty claims via email or phone and manage dispatch of spare parts with follow through as needed.
• Maintain professionalism on every customer interaction.
• Assist in basic bookkeeping tasks.

Requirements:

• Previous experience in an administrative support role preferred.
• Strong organizational and management skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with Xero and Unleashed preferred.
• High attention to detail and accuracy.
• Ability to multitask and prioritize workload effectively.
• A proactive and reliable approach to work.