Customer service assistant

placeSanta Rosa calendar_month 

Job Description

Posted on 1 July 2025
  • Responsible in providing product/services information from new and existing account while performing the duties and responsibilities as prescribed.
  • Prepare, log and file quotations & instructions and other related documents.
  • Answer correspondence pertaining to assigned account and on-behalf of the Sales Executive.
  • Encode/Update customer Tariff (Export and Import) on CWI System whenever there is new shipment, instruction, rate increase and whatever it is deemed necessary.
  • Arrange Export and Constructive booking using CWI System.
  • Monitor and update customer for daily Import and Export Transactions.
  • Attend to other customers and agents need, inquiries, and concern.
  • Perform other related tasks as assigned by Superiors.
  • Attend customer complain and prepare logs action report.
Qualifications/Requirements
  • College Graduate
  • Computer literate and with Good Communication Skills
  • Strong Interpersonal and Customer Service Skill

Work location

CITY OF SANTA ROSA, LAGUNA

Remarks

No additional remarks

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